Frequently Asked Questions

CANCELLATION: Cancellation of reservations is available up to 72 hours prior to arrival, based on hotel check in time or first show time, whichever is earliest. A cancellation fee of 10% will be retained. Within 72 hours, no refund is guaranteed. If authorized by lodging facility or theater, we will refund all possible, minus our cancellation fees. You must receive a cancellation number for this cancel request to be valid. We will attempt to meet all "Special Requests", however they are NOT guaranteed and subject to availability.

None of us plan on having to cancel our vacation, but if you do and it is more than 72 hours from your arrival date, we offer you a choice:

1)  NO CANCELLATION Fee and we will provide you with a Gift Certificate in the same amount of your purchase. You may use the Certificate to make your next Branson vacation plans through us within the following 12 months.

2) Charge a flat amount of 10% and immediately credit back your account.

Cancellations within 72 hours of arrival:

We have very good relationships with most of the Lodging and Theaters in Branson. We will ask them to cancel your reservation and to waive the cost. If they do, we pass the savings onto you (less the 10% cancellation fee). We will only charge you the full amount for any Lodging or Theater that charges us.

We sell all of our Lodging and many Shows and Attractions at discount prices and we do NOT add any type of Service fee or Add-On fees. The Cancellation fee is to help us recapture some of our cost of doing business such as Credit Card fees (and Credit Card fees when we credit back your card), long distance calls, the time to make all of your reservations and the time to cancel all of your reservations.

Changes to your order:

There is a real cost to us when making changes to orders and we want to keep the cost low for everyone. So our "Change Order" policy is:

1) We will make the first change at "No Charge".

2) Changes after that will be charged $1.50 per show ticket and $10 per room night.

Note: "Changes" are adjusting dates and/or times.

 ** Any changes or cancellations for Arrivals within 72 hours see Cancellation Policy

"No Questions Asked Cancellation Protection" may be purchased with any order from Branson Tourism Center for a flat rate of $19.95 (tax included). This allows you to cancel any portion or all of your order for any reason up until noon on the earliest date of your itinerary with absolutely no cancellation fee and a full refund of items purchased on your itinerary (the purchase price of $19.95 is non-refundable).

"No Questions Asked Cancellation Protection" can only be purchased on your first original order. When booking your vacation simply tell your vacation agent you would like to add the "No Questions Asked Cancellation Protection" to your purchase.

Cancellation Protection is not available for purchase after your original purchase, whether in conjunction with an order or individually added to a previous order. If you have not purchased Cancellation Protection, the standard cancellation policy remains in effect.

Even if your order includes "No Questions Asked Cancellation Protection," after noon on the earliest date of your itinerary (arrival date), the standard cancellation policy (outlined above) will go in effect.

"No Questions Asked Cancellation Protection" is non-refundable and has no cash value.

How Do I Use the "No Questions Asked Cancellation Protection"?

"No Questions Asked Cancellation Protection" gives you peace of mind when needing to cancel any portion or your entire vacation prior to noon on the earliest date of your itinerary. You must call prior to noon on the earliest day of your itinerary in order to receive the benefits of "No Questions Asked Cancellation Protection". If you call after noon on the earliest day of your itinerary you will be subject to our standard cancellation policy.

What does the "No Questions Asked Cancellation Protection" cover?

"No Questions Asked Cancellation Protection" covers items purchased from Branson Tourism Center, and does not cover any other travel expenses you may incur. "No Questions Asked Cancellation Protection" does not cover any purchases made through Branson Travel Agency such as airline tickets or rental car reservations.

If you have more questions concerning our "No Questions Asked Cancellation Protection" please call us at 1-800-785-1550 and one of our vacation specialists will be glad to help you!

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