Frequently Asked Questions

ALL of our Package Prices and Show Ticket/Attraction prices INCLUDE sales tax.

Some companies may quote a price that may appear lower than our quoted price, however when you add in the sales tax / Service Fees and/or Add-On fees they charge, our prices speak for themselves.

We do NOT charge ANY Service, Convenience, Processing or Add-On fees. The price we quote is the TOTAL price...period.

This is a very important question to ask and compare other company policies with ours. We have a standard cancellation policy that is simple and fair, detailed below.

Should your plans change and you need to cancel part of or all of your order, you have several options:

1. Purchase “No Questions Asked Cancellation Protection”
   

   You can protect your entire order with “No Questions Asked Cancellation Protection” which allows you to cancel any portion or all of your order, for ANY reason, up until noon on your arrival date (the earliest date in your itinerary) and receive a FULL refund with absolutely NO cancellation fees (the price of “No Questions Asked Cancellation Protection” is non-refundable).

   “No Questions Asked Cancellation Protection” may be purchased with any order from Branson Tourism Center for $19.95, but may only be purchased at the time you place your order. Ask your reservation agent that you would like more information on “No Questions Asked Cancellation Protection” or click here for more details.

2. Change your itinerary dates
   

   We have very strong relationships with the lodging properties, theaters, and attractions that we work with. Almost always, we can work with them to change the dates of your itinerary with no cancellation or change fees*.

3. Cancel your order and put the balance on a Gift Card
   

   If changing your itinerary dates doesn’t work for you, you can cancel part of or all of your order and put the amount cancelled on a Gift Card, we will waive all cancellation fees*.

4. Cancel your order and obtain a refund
   

   If you cancel part of or all of your order and require a refund to your original credit card, we will work with the lodging properties, theaters, and attractions to obtain a refund for you. We pass along to you all amounts that we can get refunded from them, less a 10% cancellation fee.

   Generally, cancellations requested more than 3 days before you arrive in Branson are able to be fully refunded (less the 10% cancellation fee).

   Once you get within 3 days of arrival, however, refund requests are at the discretion of the lodging property, theater, and attraction, and refunds cannot be guaranteed. We will request that they cancel your reservation and waive any fees, and we will refund to you anything that we can get refunded from them (less the 10% cancellation fee).

   We sell vacation packages, lodging, shows, and attractions at discounted prices and do not charge any service charges or add-on fees (like most others do). The 10% cancellation fee helps us recapture some of our cost of processing your transaction, such as credit card fees on the initial charge and refund, and the time to process your cancellation with the lodging properties, theaters, and attractions.

* Non-refundable shows and some non-refundable changes or cancellations requested within 72 hours of arrival excluded. Ask your reservation agent for details.

Branson Tourism Center values the privacy of our customers and their information.  Please click on the link below to view our privacy policy.

Click here to view our Privacy Policy

We pride ourselves on customer service and we spend the time necessary with each customer to answer all of their questions. We ask that you are patient and know that we will give you the same courtesy when we are on the phone with you. Leave a voice mail message and we will return your call as promptly as possible or if you prefer you may wait a few minutes and call us back. You will be glad you waited because we save thousands of customers, just like you, a lot of time and money and we will enhance your Branson vacation experience.

Once all your lodging and/or show tickets have been confirmed we do charge your credit or debit card. This is done prior to your arrival which allows us to secure the best possible seating or lodging.

Our goal is have your Confirmation letter sent to you within a week of receiving your order.  If you have provided us with an e-mail address, we will e-mail it to you, otherwise it will be mailed to you.  If your arrival date is less than 7 days from your order date, we will expedite this process.

We purchase thousands and thousands of hotel rooms and show tickets each year. We receive a "Bulk Rate" discount and pass some of the savings on to you.

Directions to Branson Tourism Center

You will see "Welcome Centers" and "Tourist Information Centers" along Highway 65, watch the Missouri Highway Department signs showing you the miles to Branson, wait until you get in Branson, that is where the real savings are.

Traveling SOUTH from Springfield, MO on US Hwy 65:

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• At the 'Branson City Limits' sign you will see the Target & Home Depot stores to your right.
• Take the Branson Hills Parkway/ Bee Creek Rd. exit to your right.
• Turn RIGHT onto Branson Hills Parkway and drive 0.1 mile.
• Turn RIGHT into the Branson Tourism Center parking lot. (directly across from the Kohl's Department Store).
• Branson Tourism Center, 220 Branson Hills Parkway.

Traveling NORTH from Arkansas on US Hwy 65:

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• Traveling North on Hwy 65 there are 3 Branson exits.
• Take the third exit, Branson Hills Parkway/ Bee Creek Rd. to your right.
• Turn LEFT onto Bee Creek Road which turns into Branson Hills Parkway - go 0.2 mile
• Turn RIGHT into the Branson Tourism Center parking lot.(directly across from the Kohl's Department Store).
• Branson Tourism Center, 220 Branson Hills Parkway.

GPS Coordinates for Branson Tourism Center

• Latitude: 36.674669
• Longitude: -93.231166

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